ADH Connect | Digital Marketing & AI Community for Business Owners

Our Commitment to You

At ADH CONNECT, we are committed to delivering high-quality educational content and ensuring your satisfaction. We understand that choosing the right learning platform is an important decision, which is why we offer a customer-friendly refund policy.

14-Day Money-Back Guarantee

✓ Risk-Free Purchase

We offer a 14-day money-back guarantee on all course purchases. If you're not completely satisfied with your ADH CONNECT experience within 14 days of your purchase, we'll provide a full refund—no questions asked.

How Our 14-Day Guarantee Works

Purchase with Confidence

After enrolling in ADH CONNECT, you have a full 14 days to explore our courses, community resources, and learning materials.

Not Satisfied? Let Us Know

If for any reason you feel that ADH CONNECT isn't the right fit for you, simply reach out to our support team within 14 days of your purchase.

Get Your Full Refund

We'll process your refund promptly—no lengthy forms, no complicated procedures. Your satisfaction is our priority.

How to Request a Refund

Requesting a refund is simple and straightforward:

Send an email to our support team at info@atcess.com
Include your registered email address and transaction/payment ID
Briefly mention your reason for requesting a refund (optional but appreciated for our improvement)
Our team will review your request and respond within 24-48 hours

Refund Processing Timeline

Processing Time:

Once your refund request is approved, we will process it within 5-7 business days. The refund will be credited back to your original payment method.

Credit/Debit Card: 5-7 business days
Net Banking: 5-7 business days
UPI/Digital Wallets: 3-5 business days

Note: The actual time for the refund to reflect in your account may vary depending on your bank or payment provider.

Important Conditions

⚠️ 14-Day Window

Refund requests must be made within 14 days of your purchase date. After this period, refunds will not be entertained. This policy ensures fairness for all our users while allowing you sufficient time to evaluate our platform.

Exceptional Circumstances

In the following cases, refunds may be processed outside the standard 14-day window:

Technical Double Payment: If you were accidentally charged twice for the same purchase
Platform Technical Issues: If you are unable to access the platform due to technical errors on our end that cannot be resolved
Unauthorized Transactions: If your payment was made without your authorization (subject to verification)

No Refund Scenarios

Please note that refunds cannot be provided in the following situations:

Requests made after the 14-day guarantee period
Change of mind after the 14-day period has elapsed
Promotional or discounted purchases (unless specified otherwise)
Partial refunds for incomplete course consumption

Cancellation Policy

You may cancel your enrollment at any time by requesting a refund (within the 14-day period) or by simply discontinuing use of the platform. There are no cancellation fees.

Payment Gateway Information

All payments are processed through Razorpay, a secure and PCI DSS compliant payment gateway. For payment-specific queries, you may also contact Razorpay support, though we're always here to help you directly.

Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Any changes will be effective immediately upon posting on this page. Continued use of ADH CONNECT after such changes constitutes acceptance of the updated policy.

🌟 Your satisfaction is our success. Try ADH CONNECT risk-free today! 🌟

Refund & Cancellation Policy