Last updated: January 5, 2026
At ADH CONNECT, we are committed to delivering high-quality educational content and ensuring your satisfaction. We understand that choosing the right learning platform is an important decision, which is why we offer a customer-friendly refund policy.
✓ Risk-Free Purchase
We offer a 14-day money-back guarantee on all course purchases. If you're not completely satisfied with your ADH CONNECT experience within 14 days of your purchase, we'll provide a full refund—no questions asked.
After enrolling in ADH CONNECT, you have a full 14 days to explore our courses, community resources, and learning materials.
If for any reason you feel that ADH CONNECT isn't the right fit for you, simply reach out to our support team within 14 days of your purchase.
We'll process your refund promptly—no lengthy forms, no complicated procedures. Your satisfaction is our priority.
Requesting a refund is simple and straightforward:
Processing Time:
Once your refund request is approved, we will process it within 5-7 business days. The refund will be credited back to your original payment method.
Note: The actual time for the refund to reflect in your account may vary depending on your bank or payment provider.
⚠️ 14-Day Window
Refund requests must be made within 14 days of your purchase date. After this period, refunds will not be entertained. This policy ensures fairness for all our users while allowing you sufficient time to evaluate our platform.
In the following cases, refunds may be processed outside the standard 14-day window:
Please note that refunds cannot be provided in the following situations:
You may cancel your enrollment at any time by requesting a refund (within the 14-day period) or by simply discontinuing use of the platform. There are no cancellation fees.
All payments are processed through Razorpay, a secure and PCI DSS compliant payment gateway. For payment-specific queries, you may also contact Razorpay support, though we're always here to help you directly.
If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact our support team:
Atcess - Customer Support
Email: info@atcess.com
Phone: +91 7591977888
CKM COMPLEX, Ground Floor, Manjambra Road,
East Chembulangad, Cherukudangad Post, Parudur,
679305, Palakkad, Kerala
Response Time: We typically respond to all refund requests within 24-48 hours.
We reserve the right to modify this Refund & Cancellation Policy at any time. Any changes will be effective immediately upon posting on this page. Continued use of ADH CONNECT after such changes constitutes acceptance of the updated policy.
🌟 Your satisfaction is our success. Try ADH CONNECT risk-free today! 🌟